Paid for expedited service in December of 2015 never received it keep getting put off and wont except phone calls. DO NOT USE THIS COMPANY.
I could of gotten my own record from National archives but the offered but the expedited service for a quick response. The lady of takes the orders is fairly courteous. The customer service team and client service team is horrible and won't return calls. Just a simple response were still trying locate information, sorry for inconvenience.
Really for 8 months?
They also refuse to offer a money back guarantee. Sad that a company takes advantage of veterans like that she must a relative of Hillary Clinton.
Product or Service Mentioned: Touchstone Research Group Military Personnel Record.
Reason of review: Poor customer service.