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Touchstone Research Group - Have not received Dd214 paid for

No phone number listed online for your organization is valid. Has my DD214 been ordered and what is the status of my PAID order?
Customer made 2 calls to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Dec 04.
#1414787
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Touchstone Research Group - Surprised

I paid for services before I read the reviews and thought I to would be unsatisfied but to my surprise I received it in 3 weeks
Company wrote 0 public responses to the review from Jul 30.
#1316708
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Touchstone Research Group - Dd214

I need someone to get in touch with me I been calling for the last 2 months and I have not yet got a response or announcer from a live person
Customer made 1 call to the company using contacts on our site.
Company wrote 0 private or public responses to the review from May 31.
#1268351
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Touchstone Research Group - Delayed shippment

Waited over 90 days for order
Customer made 1 call to the company using contacts on our site.
Company wrote 0 private or public responses to the review from May 24.
1.0
Details
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Website
#1263604
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I was promised my DD214 would be sent to me in a few days after ordering. I contacted the company after a week. They said some cases can take 2-3 weeks. I waited. It has now been almost 6 months and they refuse to refund me my money even though I showed them that I...
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Company wrote 0 private or public responses to the review from Apr 16.
1.0
I didn't like
  • Poor service
  • Customer service
  • Misleading advertizing
#1234655
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Touchstone Research Group - Horrendous- complete waste

After paying for expedited service and being unable to talk to a real person for weeks- the were not able to provide a DD214. But the made sure they were paid the day after my order. Complete SHAM. Had to hire Angels Research who provided the documents and stellar customer service.
Company wrote 0 public responses to the review from Feb 27.
#1198982
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This company targets and defrauds veterans by claiming they can quickly (within 2-3 business days) obtain military records. They charged me $94.00 for an expedited service. It's been over 2 months now and I still have nothing. There is no real way to talk to any...
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Company wrote 0 private or public responses to the review from Jan 26.
1.0
I didn't like
  • No product or service provided for money
#1176968
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Touchstone Research Group - Worthless!!

If I could give them "0," I would. Don't waste your money. They don't provide anything, and you can't contact anyone in the company. An absolute waste of time and money.
Company wrote 0 public responses to the review from Jan 18.
#1171796
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Touchstone Research Group - DONT ORDER FROM HERE.. PLEASE

WHAT HAPPENED.. EXPRESS SERVICE NOT SO EXPRESS AFTER 3+ MONTHS. CANT REFUND BECAUSE OF TERMS OF SERVICE. DONT ORDER VETS, PLEASE! I NEEDED THIS DD214 FOR SERVICE IN THE SAN DIEGO POLICE FORCE, BUT THE DELAY HAS CAUSED ME HEADACHE AND STRESS. I WONT GO INTO HOW I COULD HAVE USED IT TO GO BACK THE MILITARY OR ENTER COLLEGE FOR MY MASTERS. P.S. MY ORIGINALS WERE STOLEN. DONT ORDER FROM THIS PLACE.{{Redacted}}.
Company wrote 0 public responses to the review from Nov 01, 2017.
1.0
Details
Diversity of Products or Services
Website
#1124552
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Contact Touchstone Research Group

Mailing Address:
Touchstone Research Group, LLC.
244 Fifth Avenue, 2nd Floor, Suite 2571
New York, New York 10001-7604
United States
Phone:
(646) 530-8767
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do not use this company its a SCAM!!! You won't get a response and they will not answer your calls. If you have used them call your bank asap and get your money back, they have ALL of your personal information..... They say that you can have your DD214 expedited, you...
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Company wrote 0 public responses to the review from Nov 01, 2017.
#1124367
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