do not use this company its a SCAM!!! You won't get a response and they will not answer your calls.
If you have used them call your bank asap and get your money back, they have ALL of your personal information..... They say that you can have your DD214 expedited, you pay for that service but you'll never have it.
Buyer beware, this company should not have a license and should be revoked from selling to our Military from anywhere in the US. I have tried several times to get information and the phone just keeps you on hold and if you are lucky you can leave a voicemail that will NOT be returned.