I called to obtain a copy of my military discharge papers--DD214--and should have had it within a week. After receiving nothing and having paid $95, I called to find out what was happening.
They had written down my email address incorrectly after I had spelled it out for them. Three weeks after calling them, I finally received it. I could have gotten it just as quick and paid nothing by using a different company. Quite possibly the worst service--they were an expensive lesson, and I recommend NOT ever using them.
I believe that they are just another regular old scam company. And now it looks to be impossible to post this-what a surprise...
Product or Service Mentioned: Touchstone Research Group Dd214 Express Service Military Personnel Record.
Reason of review: Poor customer service.